If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.
We appreciate as much cancellation notice as possible as our therapists reserve this specific appointment time for your therapy. Given enough advance notice, they can be available to treat another client during this same time. Full price will be charged for no shows or notification that is less than 24 hours. Our therapists are independent contractors so when they come into the office for appointments, they must be paid for their time. An emergency or being sick is the exception for not coming to the scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment, for whatever reason, will be considered a no-show. They will be charged for their missed appointment.
We look forward to serving you!